Did Zillow help during the Covid-19 pandemic?


  1. They are offering their Premier Agents who participate in their market-based pricing program a 50% discount on their next monthly bill. This discount will also apply to any new bookings through at least April 22. They estimate the impact of these actions on their full year revenue outlook will be between $40 to $50 million, and expect to mitigate much of this impact through active management of the expense levers within their control (Zillow)
  2. Announced it will pause home buying in all 24 markets where Zillow Offers currently operates in response to local public health orders related to COVID-19 and to help protect the safety and health of its employees, customers and partners (Zillow)
  3. They resumed home buying in four Zillow Offers markets, after a renewed commitment to safety. The company is launching a health safety initiative — Move Forward. Stay Safe. — to help protect customers, employees and partners (Zillow)
  4. The number of 3D Home tours created on Zillow in March was 188% higher than the previous month. In the last week of March alone, created tours jumped more than five times (+408%) from a typical week in February. All so people could safely view from the comfort of their homes (Zillow)
  5. Zillow says employees can work from home for rest of 2020 (TheRealDeal)
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