Did Xero help during the Covid-19 pandemic?


  • The accounting software company is not providing any subscription payment relief for its customers, even those forced to shut down. The company is valued at nearly $10 billion (7 News) EDIT: They have since done this below.
  1. Created a dedicated Customer Service team (Xero)
  2. Created a Business Continuity Hub to ensure business can switch to running remotely (Xero)
  3. Paused their scheduled price increase (Xero)
  4. Added Furlough and Corona sick leave options in their software to help affected people get help sooner (Xero)
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