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The accounting software company is not providing any subscription payment relief for its customers, even those forced to shut down. The company is valued at nearly $10 billion (7 News) EDIT: They have since done this below.
- Created a dedicated Customer Service team (Xero)
- Created a Business Continuity Hub to ensure business can switch to running remotely (Xero)
- Paused their scheduled price increase (Xero)
- Added Furlough and Corona sick leave options in their software to help affected people get help sooner (Xero)